Contact us ASAP: Cupcake Home Improvements 7718 Wood Hollow Drive Ste. 200, Austin, Texas 78731, United States 888-671-2686help@callcupcake.com

Contact us ASAP: Cupcake Home Improvements 7718 Wood Hollow Drive Ste. 200, Austin, Texas 78731, United States 888-671-2686help@callcupcake.com

In the bustling heart of the Austin, TX metro area, Cupcake Home Improvements is redefining what it means to be in the home services industry. With a commitment to exceptional service and innovative home solutions, we're stirring up the norm and looking for charismatic Brand Ambassadors to spread the sweetness of our services - roofing, windows, gutters, and insulation - to homeowners. If you've got a knack for conversation and a passion for growth, we've got the perfect opportunity for you. Why You'll Love It Here Competitive Salary Plus Bonus Pay: We appreciate the value you bring to our team. Enjoy a rewarding compensation structure that complements your effort, with bonuses for appointments that lead to sales. Average compensation is $50,000 - $70,000+ Growth Opportunities: With Cupcake Home Improvements, your career path is as expansive as our growing company. Show your potential, and we'll pave the way for your professional development. Making an Impact: Be the face of a company that's all about improving homes and enriching lives. Your work directly contributes to our mission, one homeowner at a time. What You'll Be Doing Community Engagement: As the first point of contact, you'll introduce homeowners to Cupcake Home Improvements, sharing the benefits of our roofing, windows, gutters, and insulation services with warmth and enthusiasm. Appointment Setting: Your main goal? To set appointments for our Solution Architects to meet with homeowners, discuss their needs, and propose tailored solutions. Brand Representation: Uphold the integrity and values of Cupcake Home Improvements with every interaction, ensuring homeowners know exactly what makes us special. Feedback Loop: Act as a critical link between the community and our team, bringing back valuable insights to help us serve our customers better. What Makes You a Perfect Fit Charismatic Communicator: You have the gift of gab and can strike up a conversation with anyone, making homeowners feel at ease and interested in our services. No Experience Necessary: Whether you're new to the field or have canvassing experience, we welcome your enthusiasm and drive and provide paid training. Reliability: Your punctuality and dependability are as solid as the homes we service. Background Check: You're able to pass a background check with flying colors, showing you're ready and reliable to represent our brand. Drive for Success: You're not just looking for a job; you're looking for a career opportunity where you can grow, learn, and succeed. Customer-Oriented: You understand the importance of making a great first impression and strive to leave every homeowner with a positive view of our brand. Benefits · Competitive salary + Bonus · Eligible to enroll in Health, Dental, and Vision insurance · Paid time off and holidays · Professional development opportunities · A supportive and dynamic work environment Job Details · Type: Full-time Join the Cupcake Crew Ready to turn home improvement into an exciting adventure for homeowners? If you're an extrovert who loves meeting new people and are eager for an opportunity to grow within a thriving company, Cupcake Home Improvements is calling your name. Apply today to become a Brand Ambassador and help us spread the word about the sweet deals we offer. Let's make home improvement a delightful experience together!

Contact us ASAP: Cupcake Home Improvements 7718 Wood Hollow Drive Ste. 200, Austin, Texas 78731, United States 888-671-2686help@callcupcake.com

Position Overview The Operations Coordinator at Cupcake Home Improvements is the organizational powerhouse behind our operations, ensuring our projects run smoothly from conception to completion. This role is crucial, embodying our core values of Wow, Curiosity, Extreme Ownership, Team, and Community Impact. Responsibilities go beyond traditional administrative duties to include scheduling, material procurement, job tracking, and recruitment support. As a central figure in our operations, you'll ensure our customers receive the outstanding service we're known for, and our teams have everything they need to succeed while staying aligned with our mission to develop people and communities, one home at a time. What You’ll Be Doing Communication Hub: Serve as the first point of contact for our customers, offering friendly and efficient service that sets the tone for their Cupcake experience. Answer phones, respond to inquiries, and ensure a seamless customer journey. Scheduling Wizardry: Manage the scheduling of deliveries, crews, and appointments with precision, ensuring optimal workflow and customer satisfaction. Assist with scheduling and recruiting efforts to ensure our teams are fully staffed and operating efficiently. Materials Management: Oversee the ordering and tracking of materials, ensuring projects are well-stocked and on budget. Monitor supply levels, manage inventory, and coordinate with vendors to maintain optimal stock. Project Tracking: Keep a finger on the pulse of job statuses, providing timely updates to stakeholders and helping to navigate any challenges that arise. Track progress, monitor timelines, and help resolve issues promptly. General Office Administration: Handle general office duties such as data entry, filing, and document management, maintaining an organized and efficient workspace. What Success Looks Like Seamless Operations: Projects run smoothly and on schedule, with minimal disruption due to materials shortages, delays, or scheduling conflicts, ensuring efficient workflow and high customer satisfaction. Accurate Materials Management: Materials are consistently ordered and tracked accurately, staying within budget, reducing waste, and ensuring crews have everything they need for successful project execution. Exceptional Customer Service: Customers feel well-supported and informed throughout the process, with prompt responses to their inquiries and proactive communication that leaves them feeling confident in Cupcake's ability to deliver. Efficient Repair Coordination: Repair and maintenance services are promptly scheduled, and customer issues are resolved efficiently. Warranty claims and follow-up services are managed smoothly, enhancing customer loyalty and trust. Increased Inside Sales Success: Leads are properly qualified, ensuring sales reps can focus on high-potential prospects. Inside sales support contributes to improved quote generation, follow-up, and conversion rates. Cross-Functional Collaboration: Effective communication across teams results in shared insights and improved operational strategies, fostering a strong culture of cooperation and continuous improvement. Requirements Proven experience in an administrative, operations, or similar role, preferably within the construction, home improvement, or related industry. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously. Strong communication skills, both written and verbal, and a friendly, professional demeanor. Proficiency in office software, scheduling tools, and an aptitude for quickly learning new systems. A team player mindset, with a willingness to go above and beyond to support our mission and values. Why Join Cupcake? Valued Impact: Your work directly contributes to our success and customer satisfaction. You're not just an admin; you're a key player in our mission. Growth Potential: We're committed to the growth of our team members, with opportunities for professional development and advancement. Supportive Team Environment: Join a culture that appreciates hard work, collaboration, and innovation, where your contributions are recognized and celebrated. Benefits · Competitive salary + Bonus · Eligible to enroll in Health, Dental, and Vision insurance · Paid time off and holidays · Professional development opportunities · A supportive and dynamic work environment Job Details · Type: Full-time Apply Now If you're an organizational guru, passionate about playing a pivotal role in a dynamic team, and motivated by making a real difference, we want you at Cupcake Home Improvements. Apply today to become our Operations Coordinator and join us in setting a new standard in home improvement. Add an answer to this item.

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Contact us ASAP: Cupcake Home Improvements 7718 Wood Hollow Drive Ste. 200, Austin, Texas 78731, United States 888-671-2686help@callcupcake.com

About Cupcake Home Improvements At Cupcake Home Improvements, we're not just another home improvement company. We’re a team dedicated to transforming the industry and enhancing how homeowners experience property upgrades. We believe in doing things differently, from how we interact with clients to the innovative methods we employ in every project. Our mission is to develop communities and enrich lives, one home at a time, through exceptional service and remarkable home improvement solutions. Position Overview As a Solutions Architect, you are more than a salesperson—you are a problem solver, a project planner, and a trusted advisor. Your role is crucial in connecting with homeowners, understanding their needs, and crafting customized replacement windows solutions that not only meet but exceed their expectations. What You’ll Be Doing Consultative Selling: Engage with homeowners offering in-depth consultations to understand their replacement window (and other project) needs and recommending solutions that align with their goals. Project Coordination: Work closely with our production team to ensure that project specifications are communicated effectively and that each roofing project is executed flawlessly from start to finish. Customer Relationship Management: Build and maintain strong relationships with clients, ensuring they receive unparalleled service and support throughout their roofing project. Lead Management: Utilize the leads provided by Cupcake, effectively converting them into loyal customers through a strategic and personalized approach. Education and Advocacy: Educate homeowners about the benefits of our products and services, advocating for solutions that improve the longevity and value of their property. Why You'll Love It Here Competitive Pay: Receive a robust compensation package with a base salary plus bonuses. Support: Benefit from a steady supply of leads generated from our in-house canvassing team. Impact: Make a real difference in the communities we serve, improving homes and homeowner satisfaction. Growth Opportunities: We're a startup, be more than just a number and grow with us. Qualifications Ability to run 2-3 in-home appointments/day Mon-Sat. Proven experience with in-home replacement windows sales. Familiarity with brands such as Renewal by Anderson, Marvin, Pella, ProVia, MI, NT Nice to have: siding, roofing, gutters, blown-in insulation sales experience. Nice to have: JobNimbus experience Strong interpersonal and communication skills. Ability to understand and convey complex product information. Demonstrated ability to manage multiple projects and timelines effectively. Commitment to exceptional customer service and a proactive approach. Join Our Team If you're ready to step into a role that challenges the norm and offers the opportunity to make a significant impact, apply today to join Cupcake Home Improvements as our next Solutions Architect. Let’s build something great together.